http://www.youtube.com/watch?v=iYzQ7JSBIGU

1. List the business processes displayed in the video.

2. List the types of information systems shown in the video. Can you describe how systems that were not shown might be used at FedEx?

3. The system displayed in the video is an enterprise system. Why is this true? Explain your answer.

4. What are the risks and benefits of having a single Super Hub in Memphis coordinate the delivery of packages across the United States?

5. How could FedEx's shipping process be made even more efficient?